PRIVACY POLICY
PRIVACY POLICY — Chicago IV Solution & Ketamine Centers of Chicago
Chicago IV Solution (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our website https://chicagoivsolution.com/, submitting forms, or receiving treatment or consultation services from us, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
When you complete forms, inquire about services, or request a consultation, you may provide:
- Full name
- Email address
- Phone number
- Date of birth
- Medical history or screening responses
- Treatment interests
- Appointment requests
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and tracking technologies (via Google Analytics, Facebook Pixel, etc.)
2. How We Use Your Information
- To schedule and provide medical or wellness consultations
- To review health screening responses
- To determine treatment eligibility
- To communicate with you about appointments, services, and updates
- To improve patient experience and website performance
- To comply with medical and legal requirements
3. Medical & Health Information (HIPAA-Friendly Disclosure)
- Reviewing your suitability for treatment
- Communicating with you about care
- Maintaining internal patient records
- Providing medically-related services
We do not share your medical information with third parties unless legally required or with your explicit consent.
4. Cookies & Tracking Technologies
- Google Analytics
- Facebook/Instagram Pixel
- YouTube embedded videos
- Third-party tracking scripts
These tools help us analyse website traffic and improve user experience. You can disable cookies in your browser settings at any time.
5. Sharing of Information
- Medical staff and clinical professionals involved in your care
- Third-party service providers (hosting, analytics, email delivery)
- Payment processors
- Law enforcement if legally required
All partners are required to protect your information.
6. Data Security
- Secure server hosting
- SSL encryption
- Restricted internal access
- HIPAA-friendly data handling practices
However, no online system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
- Request access to your personal information
- Request corrections or updates
- Request deletion of certain data (unless medical records require retention)
- Opt out of marketing emails
- Disable cookies
To exercise any of these rights, contact us at:
📧 info@chicagoivsolution.com
📞 844-948-6337
8. External Links
Our website may include links to third-party websites such as news articles, media features, or partner sites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Our services are not intended for individuals under 18 unless under parental or legal guardian supervision. We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of the page reflects the latest revision.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Chicago IV Solution & Ketamine Centers of Chicago
📧 info@chicagoivsolution.com
📞 844-948-6337
🌐 https://chicagoivsolution.com/